ACC Mobile 33.26.40

ACC Mobile 3 extends the power of Avigilon Control Center(TM) video management software to mobile devices, enabling security professionals to efficiently monitor ACCTM systems and to quickly respond to incidents anytime and from any location that has network connectivity. The ACC Mobile 3 app works together with Avigilon Cloud Services to provide secure remote access to your cloud-connected ACC 7 sites, alleviating the need for any complicated firewall configuration.

With the ACC Mobile 3 app, users can:

. Sign in using Avigilon Cloud Services credentials for seamless access to an organization’s cloud-connected ACC 7 sites using firewall traversal
. Directly connect to ACC 6 sites or ACC 7 sites not connected to Avigilon Cloud Services by specifying a IP address or hostname, port, and ACC credentials for each one
. View live or recorded video from any H.264 or H.265 cameras connected to ACC sites
. Efficiently stream live or recorded HD video from Avigilon cameras using High Definition Stream Management (HDSM)(TM) technology to optimize the use of network bandwidth
. Receive push alarm notifications to quickly detect, verify, and act on events such as motion or video analytic rule triggers
. View analytic bounding boxes for detected people and vehicles in video from Avigilon cameras with self-learning analytics
. Use audio talk down to deter an intruder by broadcasting voice audio to cameras with connected speakers (not available for ACC Core edition)
. Listen to live or recorded audio from cameras with a connected microphone (not available for ACC Core edition)
. Easily review recorded video using the recorded video timeline
. Control PTZ cameras including running tours and moving to defined presets
. View live video from multiple cameras at a time using selectable view layouts

ACC Mobile 3 is available for use with ACC Core, Standard, and Enterprise edition sites. Whether connecting through Avigilon Cloud Services (ACC 7.4.4.14 or a more recent version) or directly (ACC 6.2.0 or a more recent version), ACC Mobile 3 requires ACC sites to be running the ACC Web Endpoint component. The ACC Web Endpoint is pre-installed on Avigilon Network Video Recorders (NVRs) and High Definition Video Appliances (HDVAs), is part of the firmware for ACC ES Recorders and ACC ES Appliances, and is available as a separate download for any server running on Windows.

Version History - Added support for restricted remote access feature
- Other bug fixes and improvements 3.26.40 May 5 Improvements and bug fixes 3.26.38 06/24/2025 - Bug fixes and improvements 3.26.34 03/25/2025 • Improved intercom audio.
• Fixed the intercom audio talk back issue on iOS 18 devices.
• Fixed an issue where thumbnails didn’t match the correct camera name when the app was launched.
• Other bug fixes and improvements. 3.26.32 01/14/2025 • Bug fixes and improvements 3.26.30 09/05/2024 • Resolved an issue that caused static noise during intercom calls on select iOS devices
• Other bug fixes and improvements 3.26.28 01/30/2024 • Added ringtone for intercom notifications
• Other bug fixes and improvements 3.26.26 01/02/2024 • Fixed an issue that could cause the app to crash on relaunch after previously viewing a filtered camera list.
• Improved site login by adding a new "Fast Site Connectivity" setting in Advanced Options.
• Fixed an issue that could cause sites with direct on-prem connection (i.e. IP address / Hostname connection) to disconnect after closing the app.
• Other bug fixes and improvements. 3.26.22 05/30/2023 • Fixed an issue with answering intercom calls that caused an error while trying to initiate the intercom call. 3.26.12 03/03/2023 • Fisheye Improvements: Improved zooming and panning of dewarped Fisheye views to be more intuitive; Improved Fisheye camera views.
• Corrected an issue to allow ACC Mobile 3 app to use a connected Bluetooth headset mic instead of Mobile phone speaker when the talk down button is pressed on the app. (This feature is available only with supported cameras.)
• Fixed an issue with saved views where Live stream could not retrieve after a camera was reconnected.
• Other improvements and bug fixes. 3.26.8 09/13/2022 • Fixed an issue where ACC Mobile 3 lost connection after terminating the app, requiring the user to reconnect to the sites upon each launch. 3.26.6 05/31/2022 • Introduces "Recent" option to the filter menu
• Improved support for multiple sites and scalability
• Improved Fisheye camera views
• Fixed a connectivity issue that caused failure to load Camera List on app resume
• Includes other bug fixes and improvements 3.26.4 05/11/2022 • Introduces Okta support for federated authentication when signing in through Avigilon Cloud Services 3.26.2 10/12/2021 • Introduces in-app dewarping support for Avigilon and 3rd party fisheye cameras, allowing zooming in and panning around in the dewarped video. Note that Client Dewarping must be enabled and the Perspective setting must be set to one of the available options in the ACC Client. Available for sites running version ACC 7.12.2 or later. 3.26.0 08/31/2021 Update for compatibility with sites running ACC 7.12.6 or a more recent software version. 3.24.2 06/08/2021 • Introduced simple video streaming, using image polling, from cameras connected to ACC and that are set to a format other than H.264 or H.265. While it is now possible to view live and recorded video from cameras that use these formats, the quality will not be the same as H.264 or H.265, and not all app features are available when they are used. 3.24.0 04/26/2021 • Added support for federated authentication from a trusted identity provider when signing in through Avigilon Cloud Services.
• Fixed an issue that could cause a long running session where the app was directly connected to one or more ACC sites to timeout after several hours and for video streaming to be interrupted. Note that for connections though Avigilon Cloud Services, where video is required to be proxied due to network conditions, a 15 minute idle session timeout still applies.
• Fixed an app crash that could occur when connecting to a large number of sites by signing in through Avigilon Cloud Services.
• Corrected a bug that prevented the multi-camera views from being reorganized 3.22.0 02/19/2021 • Fixed an issue that prevented the app from streaming video from Avigilon cameras that use Dual Mode for the streaming configuration. The app would incorrectly display "Camera resolution not supported" in such cases. 3.20.8 11/21/2020 • Corrected an issue that prevented large numbers of sites (30+) from being displayed in the app when logging in through Avigilon Cloud Services
• Fixed an issue where the video for rotated cameras (90 degrees or 270 degrees) could appear stretched in a multi-camera view
• Corrected an issue that caused the calendar shown when selecting a date and time in recorded view to show the wrong day of the week for a given date. This affected iOS devices set to certain regions including France, Germany, Italy, Spain, and the United Kingdom
• Prevented an app crash that occurred when attempting to view third party cameras with unsupported resolutions and stream configurations 3.20.6 11/03/2020 Bug fixes 3.20.4 08/20/2020 Bug fixes 3.20.2 08/05/2020 Introduces support for Avigilon H4 Video Intercom calls for sites running ACC 7.6 or a later release. With this update you can receive and answer calls from your H4VI devices from your mobile phone. In addition to the ACC sites running ACC 7.6 or later, H4VI devices must be upgraded to version 3.26.0.50 firmware in order to use this feature (the latest firmware can be downloaded from the Avigilon Partner Portal). 3.20.0 07/08/2020 Bug fixes 3.18.6 05/15/2020 Bug fixes 3.18.4 04/15/2020 Bug fixes 3.18.2 04/01/2020